15 Pleasant Street, Au Sable Forks, NY
By Appointment Only.
Phone: 518.647 8164
Hours of Operation:
Mon-Thurs. 8am to 4:30pm
Friday 7:30am to 4pm
Providers & Staff:
Laurel Rosenthal, MD
Elizabeth Alison, NP
The goal of Au Sable Forks Health Center is to offer established patients an urgent appointment within 24 hours.
Au Sable Forks Health Center provides:
Health Care for all ages.
Diagnosis and management of routine health problems (high blood pressure, diabetes, heart disease, etc.)
Health maintenance and screenings including routine exams, pap smears, school/camp/work physicals.
Urgent care for injuries and illnesses.
A working relationship with a variety of physicians who provide specialty care.
If you are followed routinely we can usually refill your medication without an extra office visit.
You can fill your prescription by calling the office at 518.873.6896 and choosing the option for prescriptions.
We require 48-72 hours notice for regular prescription requests. Controlled substances and certain pain and sleep medicine may take longer and must be picked up in person. Please give the exact name or spelling of the medication, the strength how and when taken and the number required
Health Center billing is handled by Visualutions. If you have payment concerns the ECH Business Office may be able to help. The Health Center participates with numerous plans and insurances. If you belong to an HMO, (Health Maintenance Organization), you need to designate the Health Center physicians as your primary care provider. Co-payments are due at the time of your visit.
This service is available for general health information and questions you may have about the Health Center. If this is an emergency, please call the ECH Emergency Room at 518.873.6377 or 911.
How can I fill my prescription?
Call the Health Center at 873.6896.
What if I need an appointment right away?
The Health Center tries to hold a few openings every day for urgent needs. Call the evening before and leave a message or call early in the morning for availability.
What if I can not make a scheduled appointment?
The Health Center requires two hours prior notice to cancel.
My primary care provider is at Westport Health Center, but can I go to the Elizabethtown, Smith House or High Peaks Health Center since they are all owned and operated by the same hospital?
As an Adirondack Medical Home Practice, our patients have to choose one primary care provider and every attempt has to be made to schedule you with that provider. However, patients may go to the other ECH health centers under certain circumstances, i.e., temporary inability to travel to primary care providers location, primary care has no availability for appointment, closure of health center, etc. Please feel free to check with the front office staff if you are having a problem with scheduling.
I had laboratory testing/radiology exams done. When can I get my results?
Although many laboratory and radiology test results are reported quickly, the results must still be forwarded to your provider for review. Staff will notify you of your results as soon as your provider has given them instructions to do so. If you do not hear from us in one week, please call the office.
What if I am not home to receive my results? Can you tell my family member?
If you wish us to leave a message with a family member or friend regarding test results, appointments, etc., you may sign a release to be kept in your chart designating the individual(s).
I have a question about billing. Who should I speak with?
Health Center billing is handled by Visualutions, Inc. You can contact them directly at 877.476.8370.
How can I obtain copies of my records?
Records may be requested via an approved HIPAA release form. All record requests will be filled within 10-14 working days after receipt of payment. There is a charge of $.75 per page for all records.
Will I be charged for copies of my records if I am transferring care to another physician?
No. We will send the last years' records free of charge to your new physician, but only for the first request. If you transfer to yet another physician, there will be a charge for all records.
Have a question?
If you have a question or concern, please contact Robin Dunning, Health Centers Manager at 873.6896 or firstname.lastname@example.org
Elizabethtown Community Hospital's primary care network is the county's central source for preventative, primary care. It operates community health centers in Westport, Wilmington and Elizabethtown, offering convenient access to primary care throughout the area. The health center in Elizabethtown also houses the hospital's outpatient physical therapy center.
Elizabethtown Community Hospital
75 Park Street
Elizabethtown, New York 12932